Make Customer ReviewsCount
A simple way to collect and understand customer feedback for retail and healthcare. See what customers think and use it to improve your business.
Total Reviews
1,234
+12% this month
Avg. Rating
4.7
+0.3 this month
Would Recommend
92%
+5% this month
Customer Satisfaction
Features
Everything you need to understand your customers
Collect feedback, see what customers think, and make real improvements to your business.
Understand Your Customers
See what customers love and what needs work. Get a clear breakdown of positive, neutral, and negative feedback.
Manager & Team Views
Managers see the big picture across the whole team. Team members track their own performance and growth.
Easy to Share
Create scannable codes and links for customers to leave feedback. Share in-store, on receipts, or via email.
See What's Working
Track trends over time, see what's improving, and download reports to share with your team.
How It Works
From feedback to insights in three steps
A simple process that turns customer feedback into real improvements.
Collect
Customers fill out a simple feedback form with ratings and comments tailored to your business.
Understand
See what customers love and what needs work. Spot trends across all your feedback.
Improve
Managers see the big picture. Team members track their own progress. Everyone grows together.
Use Cases
Built for your industry
InsightsLoop adapts to your industry with feedback categories designed for your unique needs.
Retail
Learn how your team and store experience affects what customers think.
Your Team
Find out if customers find your staff helpful, friendly, and knowledgeable.
Speed of Service
See how customers feel about checkout times and wait times.
Products
Hear what customers think about your selection and product quality.
Feedback topics for your industry
Customers pick from topics that matter to your business, so you get useful feedback every time.
Pricing
Simple, transparent pricing
Simple pricing that scales with your team. No hidden fees, no surprises.
Team
Everything you need to collect and analyze customer feedback.
- Collect unlimited feedback
- See positive & negative trends
- Manager & team member views
- Shareable links & scannable codes
- Download reports
- Tailored for your industry
- Priority support
Have questions? Check our FAQ or contact us.
Ready to transform customer feedback?
Start collecting customer feedback and turn it into real improvements for your business.