FAQ
Straight answers about Insights Loop.
What clinics usually want to know before a demo.
What is Insights Loop?
Insights Loop helps healthcare clinics make better use of patient feedback. It brings feedback into one place, makes recurring issues easier to spot, and helps teams see whether results improve over time.
How is this different from survey software?
Survey software focuses on sending forms and collecting answers. Insights Loop focuses on what happens next: understanding patterns, choosing areas to improve, and checking progress over time.
How do patients leave feedback?
Your clinic shares a short feedback form by link or QR code. The questions can be tailored to your clinic, and feedback is anonymous by default.
What can my team see?
Managers can see clinic-wide feedback, trends, comments, and recurring topics. Team members can have a more focused view of feedback connected to their work.
Can we use our own questions?
Yes. Your clinic can add questions that reflect the services you provide and the areas you want to understand better.
Can we export our feedback?
Yes. Managers can export a report of the clinic's feedback to support reviews, team discussions, and quality-improvement work.
Does Insights Loop replace our existing patient survey?
Not necessarily. It can give your clinic a simple way to collect feedback, or help you create a clearer process around the feedback you already gather.
How do we get started?
Book a short demo. We will learn how your clinic currently handles feedback, show you the product, and talk through a practical setup.