Privacy Policy
Understanding how we handle and protect your data
Data Collection
At InsightsLoop, we prioritize your privacy and are committed to protecting your personal information. By default, we do not collect individually identifiable feedback data from users providing feedback about businesses unless explicitly prompted otherwise.
When you use our services, we may collect:
- Device information (browser type, IP address)
- Usage data (interactions with our platform)
- Business information provided during registration
- Communication records when you contact us
How We Handle Your Data
- All feedback is collected anonymously by default
- Data is aggregated at the team and business level
- Personal information is only collected when explicitly requested and consented to
- You maintain control over your data preferences
- We use industry-standard encryption to protect your data
- Data is stored in secure servers
- We retain your data only for as long as necessary
- We never sell your personal information to third parties
Your Rights
Under GDPR and other applicable privacy laws, you have the right to:
- Access any personal data we hold about you
- Request deletion of your data
- Opt out of data collection at any time
- Update your privacy preferences
- Request correction of inaccurate data
- Data portability (receive your data in a structured format)
- Object to processing of your data
- Withdraw consent at any time
Cookies Policy
We use essential cookies to ensure our website functions properly. Additional cookies for analytics and personalization are only used with your consent. You can manage your cookie preferences at any time through your browser settings.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. Your continued use of our services after such modifications constitutes your acknowledgment of the modified policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at chris@insights-loop.com. You also have the right to lodge a complaint with your local data protection authority.
Last updated: February 2026