Terms of Service
Please read these terms carefully before using InsightsLoop
Acceptance of Terms
By accessing or using InsightsLoop, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Description of Service
InsightsLoop is a customer feedback collection and management platform designed for retail and healthcare businesses. Our service allows you to collect, organize, and understand customer feedback to improve your business.
Account Registration
To use InsightsLoop, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
Acceptable Use
You agree not to:
- Use the service for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the service
- Upload malicious code or content
- Collect data about other users without consent
- Use the service to send spam or unsolicited communications
Payment Terms
InsightsLoop is offered at $20 per seat per month. By subscribing, you agree to:
- Pay all applicable fees on time
- Provide valid payment information
- Accept that fees are non-refundable unless otherwise stated
You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.
Intellectual Property
InsightsLoop and its original content, features, and functionality are owned by InsightsLoop and are protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of any data and content you submit to the service. By using our service, you grant us a license to use this data solely for the purpose of providing the service to you.
Limitation of Liability
InsightsLoop is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service.
Termination
We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our discretion. Upon termination, your right to use the service will immediately cease.
Changes to Terms
We may modify these terms at any time. We will notify you of significant changes by posting the updated terms on this page. Your continued use of the service after changes are posted constitutes your acceptance of the modified terms.
Contact Us
If you have any questions about these Terms of Service, please contact us at chris@insights-loop.com.
Last updated: February 2026